Chikpea Inc. is a Java engineering company with an international team located
in India, Israel, and the United States, specializing in sales and service
management solutions. Chikpea-LIMS is the flagship product of Chikpea Inc.
Chikpea-LIMS combines Sales and Service software with a LIMS solution, making
it a complete business environment. It approaches Lab Management from the
standpoint of a business with clients who call both front office and back
office staff. It is attractive to companies with sales goals along with the
need to produce standardized attractive reports of analysis findings.
a system that not only logs in samples but can invoice the client once the
package has been completed. Chikpea-LIMS allows the technician working on
findings to have access to the contact list of the client with internal notes
on how to approach the client correctly. Each communication from the marketing
department is available to the back office so they know how to assist a client
who is taking advantage of a sales campaign.
Chikpea LIMS makes each project transparent to all parties. From the front
office to the lab to the accounting division and to the customer himself,
the Chikpea LIMS solution keeps everyone informed as to the status of an analysis,
who is responsible for its current step, what the next step will be, as well
as a glance at the current results. An automated status indicator is available
through a secured proffessional looking customer portal, using the Internet
to provide live access through a website to all the details each role requires.