Following a substantial business process review, American Engineering Testing Inc. (AET) decided to replace its disparate, aging and unsupported Laboratory Information Management System with a centralised, enterprise level system. AET wanted to improve the efficiency and quality of its operations by electronically registering samples and entering data in the field. AET also sought to standardize its laboratory processes and the appearance of its test reports across its 10 construction services laboratories. Finally, AET wanted the ability to quickly and easily retrieve and tabulate large sets of test results for analysis and reporting purposes.
The implementation of QESTLab (a Laboratory Information Management System, or LIMS), QESTField (a Field Data Capture System) and Construction Hive (a Report Distribution Platform) was able to effectively meet these goals and provide AET with its desired competitive advantage.
"We selected QESTLab to replace our aging, non-web based laboratory management products with a single, centralized, enterprise-grade solution that can be tightly integrated with our existing systems. We are confident this will help us achieve significant standardization and efficiency gains through improved laboratory processes, reporting consistency and data mining capabilities,” said Mr Dan Larson (President, American Engineering Testing).
Mr. Larson was especially excited about QESTField, a bi-directional system that connects field testing staff to the laboratory and makes data available in real time. He said, “We have decided to deploy QESTField for our field services personnel and are excited about the competitive advantage this will give us in the current challenging marketplace." Work requests are made immediately available to field staff, who are able to record field data electronically, resulting in measurable improvements in report turnaround times.
In addition to the direct improvements for the company, Mr Larson also sees great benefits for AET’s clients. He said, “Spectra QEST’s online document sharing portal, Construction Hive, will allow our clients convenient access to their reports when they need them.”
Spectra QEST Director of Products and Technology, Dirk Janek said, “We are excited to be working with American Engineering Testing Inc. on this implementation, because it is the first organization to simultaneously roll out both the QESTField and Construction Hive products along with the well established QESTLab LIMS, allowing it to realize the maximum benefit in the shortest possible time."