Avacta Analytical has established a dedicated European applications support team, enabling customers to harness the Company’s expertise in protein characterization, analysis and product formulation.
This new service will help to exploit the unique capabilities of the Optim® micro-volume protein analysis and characterization instrument to its full potential, providing unrivalled customer support for a wide range of applications.
Optim users across Europe now have the opportunity to work with a customer-focused applications team with exceptional knowledge of the Optim technology and broad practical expertise in developing cutting-edge applications for the instrument.
The highly experienced team is perfectly positioned to provide technical information and demonstrations, introductory and indepth training - either on site or via webinars - as well as method development and application support.
Customers can also choose from an array of instrument service options, tailored to individual needs. Daniel Lund, Product Manager at Avacta Analytical, commented: “With extensive hands-on experience of using the Optim instrument to perform the same types of analyses as its customers, Avacta’s newly-established European applications support team is ideally placed to provide customers with a personal service and the support they need to ensure excellent experimental results are reliably and consistently achieved.”