Tecan Australia is a new business venture aimed at providing regional support to Tecan customers throughout Australasia. This latest commitment builds on and continues the established partnership with AimLab to promote and support Tecan’s range of laboratory instruments in Australia, New Zealand and the Pacific islands.
According to Tecan, the existing team of highly trained sales and support staff will now be able to provide enhanced service through dedicated support of Tecan products, further strengthening its existing relationships with world class research and diagnostics customers in the region.
Tecan is also expanding the range of services it can offer to customers in Australia and New Zealand. A dedicated support hotline has already been launched, allowing customers to speak directly to Tecan personnel for help, support and advice on their applications. A new training centre will also be established, to provide customers with easier access to Tecan’s comprehensive range of courses and tutorials.