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Hach Company Responds to Storm Sandy

Published: Monday, November 05, 2012
Last Updated: Monday, November 05, 2012
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A dedicated support hotline has been established to help customers.

In response to Storm Sandy, Hach Company is supporting those impacted by the recent storm through a variety of initiatives.

A dedicated support hotline for those with storm-related questions has been established to help customers whose facilities and equipment have been affected.

Call 1-800-227-4224, option 8. All calls, service requests and new orders will be given priority status to ensure that customers are able to be up and running as quickly as possible to minimize the negative impact on communities.

In addition, Hach has proactively communicated with customers in states impacted by Sandy.

Email messages were sent encouraging them to contact Hach with any questions or challenges related to their facilities.

Regular updates will also be posted on a variety of social media channels including Facebook (www.facebook.com/HachCompany) and Twitter (www.twitter.com/HachCompany) letting customers know how Hach is able to help them with their facilities and equipment in the storm’s aftermath.

A comprehensive Information Center has been created and can be accessed at www.hach.com/sandy and will be updated on an ongoing basis. Be sure to check back often for updates.

Hach is also encouraging all associates to support the American Red Cross (http://www.redcross.org/) as they continue their efforts to help all those who have found themselves in need as a result of the storm.


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