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Key Challenges and Pain Points in the Global Laboratory Market
Article

Key Challenges and Pain Points in the Global Laboratory Market

Key Challenges and Pain Points in the Global Laboratory Market
Article

Key Challenges and Pain Points in the Global Laboratory Market

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Faced with ever-increasing pressures on budgets, research strategy, workload and many other factors, the life of a researcher is arguably harder than ever before.

To better understand the key challenges and pain points in the global laboratory market, Agilent commissioned Frost & Sullivan to carry out an independent survey of 700 scientists across the laboratory employee spectrum. Here we highlight a selection of the survey’s key findings.

Top 3 laboratory goals

Laboratory managers ranked the following as their top goals:

Develop staff (52%)
Expand laboratory services (49%)
Improving working environment for staff (42%)

Top 5 challenges in their laboratory

Laboratory managers ranked the following as their top challenges:

Instrument maintenance/downtime (73%)
Complexity of testing requirements (63%)
Time consuming sample prep (60%)
Keeping up with changing regulation (52%)
Better management of data (50%) 

Main objectives over the next 18 months

Laboratory managers ranked the following as their main objectives over the next 18 months: 

Ensuring higher throughput/productivity (58%)
Improved system efficiency (55%)
Development of new services needed by the organization (47%)

45% of survey respondents said that there is pressure to increase the number of samples over and above their current processing figure.

Top 5 factors limiting productivity

Respondents cited the following factors:

Time consuming sample preparation (80%)
Instrument downtime due to scheduled maintenance (73%)
Unplanned downtime (67%)
Method transfer/validation of new instruments (64%)
Time for training laboratory technicians (40%)

Top 3 elements to improve or increase productivity

When asked to rank the top three elements to improve or increase productivity, respondents cited:

Increase reliability of results (59%)
Implement new technologies (57%)
Maximize use of instruments/reduce downtime (51%)
Get test results faster (43%)

3 main causes for unplanned downtime

When asked to select the 3 main causes for unplanned downtime, respondents cited:

Issues with sample preparation (78%)
Instrument breakdown (64%)
Operator/technician error (45%)

3 main measures to reduce unplanned downtime

When asked to select the main measures to reduce unplanned downtime, respondents cited:

Increase the use of automated systems (78%)
Better after sales service from manufacturers (73%)
Reduce instrument troubleshooting time (55%)

Key findings from the survey can be found here.

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