How to Choose the Ideal Automation OEM Partner

SELECTING THE RIGHT OEM PARTNER – WHAT TO LOOK OUT FOR. Are you searching for new and innovative technologies to increase throughput? Would your customers benefit from quicker turnaround times and more consistent results? If so, automation may be the solution. 1. Why is automation important to your customers? The right automation platforms can unlock a whole host of benefits to supercharge your laboratory workflows, including: • Increased capacity – to offset staff shortages • Consistent results – to remove variation between operators, even in complex workflows • Flexibility – to adapt to changes in workflows and demand • Quality and accuracy – to simplify regulatory compliance • Reduced overheads – to improve economic performance 2. Should you partner up? Now you’ve decided that automation is the answer, what comes next? It’s time to decide whether to develop an automation solution in house, or partner up with an experienced OEM to take on the project for you. Of course, each method has its own advantages, but there are distinct benefits to working with an OEM partner: • Access to skilled professionals – with specialized automation expertise • Low total cost of ownership – due to enhanced fleet management, remote and preventive maintenance, and proactive lifecycle management • Flexibility – to meet varying demand • High quality products – thanks to a rigorous development process 3. Who should you partner with? Of course, selecting the right OEM is crucial for success, so be sure to use the checklist below to keep track of your potential partners’ desirable attributes: £ A partnership mindset £ Quality and reliability £ Promotes sustainable business growth £ Transparent and responsive communication £ Encourages shared success £ High quality and reliable automation technologies £ Compliance with industrial standards and everevolving national and international regulations £ A proven track record £ Long term customer care £ Worked with multiple industry leaders £ Deep understanding of end-user needs and market trends £ Complete lifecycle management, from ideation to post-launch activities £ Obsolescence and change management £ Technical support £ A strong automation portfolio £ Value for money £ Fully configurable automation solutions £ Seamless integration of hardware and software £ Digital support tools enabling efficient fleet management £ Low cost of ownership £ Optimized development costs Australia +61 3 9647 4100 Austria +43 62 46 89 330 Belgium +32 15 42 13 19 China +86 21 220 63 206 France +33 4 72 76 04 80 Germany +49 79 51 94 170 Italy +39 02 92 44 790 Japan +81 44 556 73 11 Netherlands +31 18 34 48 17 4 Nordic +46 8 750 39 40 Singapore +65 644 41 886 Spain +34 93 595 25 31 Switzerland +41 44 922 89 22 UK +44 118 9300 300 USA +1 919 361 5200 Other countries +41 44 922 81 11 LEARN MORE about our Synergence™ OEM services: www.tecan.com/synergence Realize sustainable growth. Partner with Tecan. If you want to achieve more profitable growth, you need a partner that can help you get your solutions to market faster, and one that also sees what’s around the corner so that you can adapt to future market changes. To this end, Tecan is a reliable and flexible OEM partner, teaming up with you to accelerate your innovation today, while remaining agile to your needs and market pressures to drive more sustainable growth tomorrow. © 2023 Tecan Trading AG, Switzerland, all rights reserved. For disclaimer and trademarks please visit www.tecan.com V1.1, 2023-10