Thermo Fisher Scientific Inc. has established a new partnership with Bogota-based Integrador de Soluciones Technologicas Ltda. (IST Internacional) to open a new sales center for Thermo Scientific informatics solutions in Colombia and Central America.
IST Internacional aims to provide local customers with reliable and professional sales services based on a thorough knowledge of their business requirements acquired through timely and frequent communication in the local language.
The new partnership will support sales activities in Colombia for the complete Thermo Scientific informatics product range, placing a special focus on Laboratory Information Management Systems (LIMS) and Chromatography Data Systems (CDS). Dedicated sales experts will target a number of industries which are strong in Colombia, and which Thermo Fisher has long served, including petrochemical, chemical, mining, cement, mineral, metal, environmental, water treatment and pulp and paper.
Oliver Faidi Cortés, Director of Latin America and Caribbean sales for informatics at Thermo Fisher Scientific, explains: “We have served this region for more than 20 years, helping customers in the process industries to improve production performance and quality while reducing operational costs. Working with IST on a local level, we are well-positioned to help Colombian customers reduce risk and total cost of ownership as they deploy informatics solutions to improve their operations.
“IST Internacional has also been serving the Colombian process industry for more than 20 years,” Faidi Cortés continued. “As a result, the company has a deep and comprehensive knowledge of the industry and the operative challenges it faces, and they provide local knowledge of our software solutions. As our authorized partner in Colombia, IST Internacional is perfectly positioned to extend our sales activity in the country. The partnership demonstrates and further strengthens our dedicated commitment to our customers in Latin America and the Caribbean.”
Fabian Nino, General Manager at IST Internacional, adds: “We entered this collaboration having realized that Thermo Fisher Scientific shares our vision for increased investment in Colombia in terms of sales, technical support services, and new product development to adapt to the local needs.”