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Exco InTouch Partners with MMG to Provide Effective Patient Recruitment and Retention in Clinical Trials

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The integration of Exco InTouch’s REACTTM short messaging service (SMS) technology will complement MMG’s services, enhancing the company’s ability to quickly find good quality patients through advertising, pre-screening and selection. Additionally, Exco InTouch’s innovative mobile technology allows MMG to interact directly with subjects during a clinical study, which can significantly improve retention for faster and more cost-effective trials.
 
REACTTM SMS technology from Exco InTouch will be offered by MMG in synergy with its existing enrolment services, enabling sponsors to quickly identify and pre-screen potential subjects for clinical studies. The partnership between Exco InTouch and MMG comes as a response to the demand from pharmaceutical sponsors for new and innovative methods to find good quality, compliant volunteers for clinical trials. Exco InTouch’s technology complements MMG’s existing patient communication and recruitment services, offering SMS-based recruitment advertising and enabling fast assessment of potential subjects’ suitability via SMS.

In addition to substantially improving patient recruitment, the new combined services will offer significant benefits to sponsors throughout the life of the trial. REACTTM produces and updates patient visit schedules, meaning that site personnel do not need to refer to the trial protocol each time a change is made. Customized visit and medication reminders are automatically sent to patients via SMS, ensuring that subjects comply with the trial requirements while minimizing the input required from study organizers.
 
John Benbrook, CEO of MMG, comments: “Pharmaceutical sponsors are constantly looking for novel ways to improve patient selection for clinical trials as well as retaining subjects throughout the study. Adding Exco InTouch’s innovative SMS communication technology to our existing patient recruitment and retention services enhances our ability to find good quality patients and to support participants throughout the trial to ensure retention.”
 
“The new combined services from Exco InTouch and MMG reflect our close collaboration, enabling sponsors to streamline clinical trials and offering significant productivity gains. In addition, SMS communication between sponsors and patients ensures that subjects feel supported throughout the trial, typically improving retention by 20%,” adds Tim Davis, Co-Founder of Exco InTouch.