The analytical laboratory at the Shell Technology Center in Bangalore, India observed that they were spending a lot of time and energy coordinating services with multiple vendors, each supplying and maintaining highly varied and separate systems. To address this fundamental operations issue, Shell decided to implement Agilent's Lab-Wide Instrument Services program.
Download this case study to learn how Agilent:- Brought confidence and transparency to all instrument service
- Improved performance
- Prevented downtime
