AURA, a global provider of Business Process Management (BPM) software, has announced that MINTIC, the government agency leading implementation of the latest technologies in Colombia, uses AuraPortal Business Process Management to automate its operations.
The AuraPortal Process Management Platform has recently been distinguished by the independent market analysis firm Ovum in its Decision Matrix 2011 report as the most advanced BPM in the market.
So far, the following strategic processes have been fully automated:
- ICT Register
- Postal Services
- Surveillance and Control
- Control and Authorization of Device Accessories
The latter follows the government's policy against the theft of cell phones, which has led to Colombia being considered a pioneer in Latin America in the fight against this type of crime.
In addition to these Processes, the Surveillance and Control process is also currently in the implementation phase and the Radio Broadcasting and Amateur Radio processes are in the Design phase.
The 100% web-based AuraPortal Business Process Management software allows citizens to manage all their transactions from anywhere, substantially improving the efficiency of the service and reducing the transaction costs of Ministry users.