Waters™ System Monitoring Software

Waters System Monitoring Software is a cloud-based software solution that gives laboratories real-time visibility into their entire instrument fleet—anytime, from anywhere. Available with your Waters Empower Network Subscription or as an add-on to your Empower and waters_connect™ LC-MS  Software, Waters System Monitoring Software is designed to improve productivity and uptime, while enabling lab managers and scientists to quickly see system availability, monitor run status, and respond to errors without being physically present in the lab.

The intuitive dashboard displays live system status, estimated run completion times, and detailed error information, helping teams troubleshoot faster and reduce unplanned downtime. Historical system performance and utilization data provide valuable insight for optimizing resources and planning work more efficiently.

Integrated scheduling tools allow users to reserve instruments for sample runs, calibration, or maintenance based on real-time availability, while automated notifications ensure issues are addressed promptly. Built on the secure Waters Cloud Platform, Waters System Monitoring Software operates outside validated environments, supporting compliance while delivering enterprise-grade security. The result is a more connected, efficient, and confident laboratory operation.