Technology Networks Job Listing for: Webinar Co-ordinator

Editorial

Webinar Co-ordinator

We are seeking an enthusiastic and organized Webinar Coordinator to join our dynamic team on a 12-month fixed term contract. This is an excellent opportunity to gain hands-on experience in webinar production and event management within a fast-paced environment. You will be at the forefront of creating engaging virtual experiences for our clients and audiences.

Hours of work:

This is a part time position, offering 22.5 hours per week with flexibility on days and hours worked. The team’s core operating hours are Monday to Friday 830am to 5:00pm based on full time equivalent hours.


Application Procedure:

This is a remote position and is open to all eligible candidates in the UK. This role also offers hybrid working for local candidates.


LabX Media Group is an enthusiastic equal opportunity employer. We celebrate multiple approaches and points of view. Diversity drives innovation: so, we foster a culture where difference is valued. We are committed to diversity, equity, and inclusion and welcome applications from everyone! 

 
Reasonable adjustments are available for qualified individuals with disabilities, upon request when contacted for an interview. We thank all candidates for applying. Only those candidates selected for an interview will be contacted.

Key Responsibilities:

Act as the primary point of contact for assigned client webinars and editorial-led sessions.
Provide excellent customer service and support, ensuring clients are informed and satisfied throughout the project lifecycle.
Facilitate smooth communication between clients, speakers and internal teams.
Oversee all production tasks and processes for assigned webinars, including client communication, pre-recording, basic video editing and live administration using our webinar platform, BigMarker.
Ensure high-quality execution of webinars and sessions, maintaining professional standards at all times.
Manage post-event reporting, including exporting results and compiling data into templates for the sales administration team.
Attend weekly department meetings to provide updates on the progress of assigned webinars.
Maintain real-time accuracy of data trackers and project management software, Trello, ensuring information is current and accessible.

Required Skills:

Strong attention to detail and accuracy.
Technically adept, very comfortable with learning and using new software.
Ability to manage multiple tasks and deadlines in a fast-paced environment.
Able to work as part of a team or with minimal supervision.
Outgoing, comfortable on the phone talking to a broad range of people including clients, laboratory professionals and key opinion leaders.
Flexibility to accommodate pre-planned, occasional work outside of normal office hours to support sessions focused toward our global audience

Benefits:

Fully remote role or hybrid working for local candidates.
Competitive benefits package including:
Lieu system for working outside of regular office hours.
Paid sick leave.
Work-from-anywhere scheme.
Companywide mentoring scheme.
Home office stipend for remote candidates.
Pension scheme.